This year marks the 100th anniversary of ESL providing a superior banking experience across the Greater Rochester region. Where has the time gone? Everything was certainly much simpler a century ago. Here’s a look at how ﬁnancial services have evolved, along with diverse banking career options, including opportunities available at ESL today.
1920 – Traditional Transactions
In 1920, the jobs of tellers, loan oﬃcers, and branch managers primarily involved opening accounts, depositing/withdrawing money, and processing loan applications.
2020 – Multifaceted Connections
These services continue to be oﬀered today, but methods have morphed from in-person only to also include digital channels. Greater ﬁnancial guidance is more readily accessible, too. In turn, banking roles have expanded the range of skills and expertise necessary to accommodate modern needs.
More Complex Needs
Life and technology picked up the pace and the world of ﬁnancial services was transformed. The increasing complexity of personal and business banking and wealth management services drove the creation of new products, services, and conveniences, inspiring new ways to deliver them in branch, by phone, and digitally. The job positions required to meet these needs advanced in depth and breadth, as well.
In addition to providing reﬁned products that rise to new challenges, ﬁnancial institutions help educate on saving, spending, borrowing, and planning to foster increased knowledge and ﬁnancial wellness for individuals and businesses.
Banking advancements call for a broadened workforce from a variety of backgrounds and experiences—like communications, sales, information technology, and data—with advanced skill sets to make innovative solutions possible.
From point-of-entry to professional- and managerial-level positions, there’s a real need for diverse talent. Inspiring options available beyond the teller line include work in customer service, payment operations, wealth management, business banking, systems and technology, information security, fraud prevention, and much more.
Careers as Unique as You
Many diﬀerent paths in banking today make it more than a job, but an interesting journey for equipped explorers like you. Learn more about potential careers and speciﬁc opportunities to belong to something bigger at ESL.